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Consequenses: I have misplaced a sale with considered one of our best consumer. I am dropping believe in from my consumer. I will probably be getting rid of far more enterprise while in the futur becaus e of the. I'm so upset to see that DHL staff tend not to treatment with regards to their clients. my electronic mail: [email protected] I hope soemone will read through this and might help me. regards. J-C
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four/21/16 twelve:25AM DHL (Nungambakkam - Chennai) has wrongly committed to provide cargo but now stating past our Manage if fail to complete their dedication and cheated consumer only in an effort to get only money. I used to be hoped DHL is good for service but in my case, I was requested from INDIA to SOUTHAFRICA - number of tablets for my particular use with DHL but now it is under the CUSTOM SA. When inquiring DHL, They are really telling us to have healthcare certification - but in SA it truly is impossible. Why DHL is fully commited that they're going to provide in time in 4 to five Functioning days. If DHL educated us before to receive healthcare certification then 1st I check out with SA well being Office and at the time I receive the health care certificate, then I can buy my cargo, but DHL dedicated wrongly and acquired 6000 Rs for their charges and now the shipment is underneath the Personalized SA and it is on keep.
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12/31/twelve 2:05PM I have tried out numerous times to contact buyer service about our invoices and thus far no-one desires to do their position. I spoke into a lady named Judy and questioned for the supervisor or supervisor. I used to be advised that there all busy and she is going to consider my identify and number so that somebody will phone me again.
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As an alternative to performing their occupation and returning it to sender, DHL made a decision to select three random numbers to include and afterwards sent it to USPS who shipped it to the house of your address DHL created up so they can say it was sent. INCOMPETENT LAZY IDIOTS.
Now I missing 6000/ + my health and fitness slowly and there's no good justification from NUGAMBAKAM - CHENNAI DHL office and just dragging this issue infinitely and I approach to close this DHL challenge without having ourself but no good reaction from DHL and will choose to more substantial viewers. DON'T advise DHL go ahead to any one since I'm impacted lot and will be I am able to wait around couple days for their proper response. I am requesting DHL corporate office to settle this make a difference with DHL Nungambakkam - Chennai (INDIA) branch as earliest.